Terms of service
Last Updated: July 03, 2026
Welcome to SAUNTA. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
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1. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into a binding agreement under applicable law.
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2. Account Terms
If you create an account with us, you agree to:
- Provide accurate, current, and complete information.
- Keep your login credentials secure.
- Notify us immediately of any unauthorized access to your account.
- Accept responsibility for all activities conducted through your account.
We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.
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3. Pricing and Payment
- All prices displayed are in Indian Rupees (INR) unless otherwise stated.
- Applicable taxes and shipping charges may be added during checkout.
- Prices may change without prior notice.
- Payment must be completed before an order is processed.
- We reserve the right to cancel any order if payment is unsuccessful, suspected to be fraudulent, or otherwise unauthorized.
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4. Product Descriptions
We make every reasonable effort to ensure that product descriptions, specifications, pricing, and images are accurate.
However:
- Minor variations in color, size, or appearance may occur due to lighting, screen settings, manufacturing changes, or other factors.
- We do not warrant that product descriptions or other content are error-free, complete, or current.
If an error is identified, we reserve the right to correct it and, where appropriate, cancel or modify affected orders.
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5. Order Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to:
- Accept or reject any order.
- Cancel orders due to pricing errors, stock unavailability, suspected fraud, or other legitimate business reasons.
- Limit quantities purchased per customer, household, or order.
If your order is cancelled after payment has been received, any eligible refund will be processed through the original payment method.
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6. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timelines displayed on our website.
Please note:
- Delivery estimates are not guaranteed.
- Delays may occur due to weather conditions, courier issues, public holidays, government restrictions, or other circumstances beyond our control.
- Risk of loss or damage passes to the customer upon delivery.
For shipping-related questions, please contact us at sauntacoin@gmail.com.
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7. Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy.
In general:
- Return requests should be made within [BUSINESS DAYS] of receiving the order, where applicable.
- Returned products must be unused and in their original condition unless the item is defective or damaged.
- Refunds, if approved, will be processed through the original payment method within a reasonable timeframe.
- Certain products may not be eligible for return due to hygiene, customization, perishability, or other stated exceptions.
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8. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Text
- Images
- Graphics
- Product listings
- Website design
- Software and other materials
is owned by or licensed to SAUNTA and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any content without prior written permission.
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9. Prohibited Uses
You agree not to:
- Use the website for any unlawful purpose.
- Submit false, misleading, or fraudulent information.
- Attempt unauthorized access to our systems or accounts.
- Introduce viruses, malware, or harmful code.
- Interfere with the operation or security of the website.
- Infringe upon the rights of others, including intellectual property rights.
- Use automated tools to scrape, copy, or extract website content without authorization.
Violation of these Terms may result in suspension or termination of access to the website.
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10. Limitation of Liability
To the maximum extent permitted by applicable law:
- SAUNTA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, the website or products.
- Our total liability for any claim relating to a purchase shall not exceed the amount paid for the relevant product, except where liability cannot legally be limited.
Nothing in these Terms limits any rights that cannot be excluded under applicable law.
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11. Indemnification
You agree to indemnify and hold harmless SAUNTA, its owners, employees, affiliates, and service providers from any claims, losses, liabilities, damages, or expenses arising from:
- Your breach of these Terms.
- Your misuse of the website.
- Your violation of any applicable law or the rights of a third party.
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12. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
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13. Changes to These Terms
We may update these Terms from time to time. Revised Terms will become effective when posted on this website. Continued use of the website after such updates constitutes acceptance of the revised Terms.
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14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in Koraput Odisha, India, unless otherwise required by applicable law.
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15. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Store Name: SAUNTA
Email: sauntacoin@gmail.com
Business Address: Koraput Odisha, India
We will make reasonable efforts to respond to your inquiries promptly.