Privacy policy
Last Updated: July 03, 2026
Welcome to SAUNTA. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party payment providers—we do not store your complete payment card details)
- Order history
Technical Information
- IP address
- Browser type and device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website, products, and services.
- Personalize your shopping experience.
- Detect and prevent fraud or unauthorized activity.
- Comply with applicable legal and regulatory obligations.
- Send promotional emails or offers where permitted by law or where you have chosen to receive them. You can unsubscribe at any time.
3. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Keep your shopping cart active.
- Improve website performance.
- Analyze visitor behavior and website traffic.
- Provide a better user experience.
You can control or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
4. Third-Party Services
We may use trusted third-party service providers to operate our business, including:
- Payment gateways
- Shipping and logistics providers
- Website hosting services
- Analytics providers
- Marketing and email service providers
These providers may process your information only for the services they perform on our behalf and are expected to protect your information in accordance with applicable laws and their own privacy practices.
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction. While we strive to use commercially reasonable safeguards, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders.
- Provide customer support.
- Meet legal, accounting, tax, and regulatory requirements.
- Resolve disputes and enforce our agreements.
When information is no longer required, we will securely delete or anonymize it where appropriate.
7. Customer Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where legally permitted.
- Withdraw consent where processing is based on your consent.
- Opt out of marketing communications at any time.
- Request information about how your personal data is processed.
To exercise these rights, please contact us using the details below.
8. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
9. International Data Transfers
If your information is processed or stored outside India, we will take reasonable steps to ensure that appropriate safeguards are in place, consistent with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:
Store Name: SAUNTA
Email: sauntacoin@gmail.com
Business Address: Koraput, Odisha, India
We will make reasonable efforts to respond to your inquiry promptly.